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Archive for the ‘Management’ Category
Tuesday, September 23rd, 2008
In eight chapters, this book outlines ideas that contribute to more effective leadership. “Meaningful” implies an educated ability to instill and to act upon guiding principles that bring successful results. “Meaningful managing” is knowledgeable, cosmopolitan, leading, wise, diverse, ethical, committed and rewarding. The concentration is on an ethic and leadership that arise through training and education. Types of management, current social ethics, and comparison of managing and leading receive attention with a focus upon the individual.
 William Traugott Interview: Play Now | Play in Popup | Download
Tags: Leadership, Management, motivation, relationships, roles Posted in Entrepreneurship, Management | No Comments »
Friday, August 29th, 2008
Step-by-step strategies to make your business more competitive and productive.
Workplaces are more diverse than ever, and studies show that this diversity contributes to innovative ideas and novel approaches to decision-making. A diverse workplace also makes for stronger business relationships with customers and vendors, and offers opportunities for lucrative interactions with businesses around the globe.
However, when bias exists, the benefit of a diverse workforce lies dormant.
Drawing from research and nearly 30 years of experience in the field, diversity expert Dr. Sondra Thiederman provides executives and managers with step-by-step strategies for minimizing conscious and unconscious bias and maximizing the ability to manage diversity effectively.
Now updated and revised, the new edition of Making Diversity Work includes real workplace examples, practical applications, and exercises designed to guide you and your team on a journey of self-discovery, behavior change, and, ultimately, healing.
Learn to:
- Maximize positive change and productivity in the workplace
- Identify and defeat conscious and unconscious bias
- Overcome diversity-related conflict and tension
- Design and implement behavior change that reduces biased thinking
- Immediately apply the material in the workplace and training room
 Sondra Theiderman Interview [29:47m]: Play Now | Play in Popup | Download
Tags: bias, communication, Innovation, interaction, productivity, relationships, team player, workplace diversity Posted in Human Resources, Management | No Comments »
Friday, August 15th, 2008
A bold new way to tackle tough business problems—even if you draw like a second grader
When Herb Kelleher was brainstorming about how to beat the traditional hub-and- spoke airlines, he grabbed a bar napkin and a pen. Three dots to represent Dallas, Houston, and San Antonio. Three arrows to show direct flights. Problem solved, and the picture made it easy to sell Southwest Airlines to investors and customers.
Used properly, a simple drawing on a humble napkin is more powerful than Excel or PowerPoint. It can help crystallize ideas, think outside the box, and communicate in a way that people simply “get”. In this book Dan Roam argues that everyone is born with a talent for visual thinking, even those who swear they can’t draw.
Drawing on twenty years of visual problem solving combined with the recent discoveries of vision science, this book shows anyone how to clarify a problem or sell an idea by visually breaking it down using a simple set of visual thinking tools – tools that take advantage of everyone’s innate ability to look, see, imagine, and show.
THE BACK OF THE NAPKIN proves that thinking with pictures can help anyone discover and develop new ideas, solve problems in unexpected ways, and dramatically improve their ability to share their insights. This book will help readers literally see the world in a new way.
 Dan Roam Interview [34:18m]: Play Now | Play in Popup | Download
Tags: Communicating Ideas, Problem Solving Posted in Management, Sales | 1 Comment »
Tuesday, June 3rd, 2008

This groundbreaking volume provides the first sweeping view of followers in relation to their leaders, deliberately departing from the leader-centric approach that dominates our thinking about leadership and management. Barbara Kellerman argues that, over time, followers have played increasingly vital roles. For two key reasons, this trend is now accelerating. Followers are becoming more important, and leaders less. Through gripping stories about a range of people and places–from multinational corporations such as Merck, to Nazi Germany, to the American military after 9/11–Kellerman makes key distinctions among five different types of followers: Isolates, Bystanders, Participants, Activists, and Diehards. And she explains how they relate not only to their leaders but also to each other. Thanks to “Followership,” we can finally appreciate the ways in which those with relatively fewer sources of power, authority, and influence are consequential. Moreover, they are getting bolder and more strategic. As Kellerman makes crystal clear, to fixate on leaders at the expense of followers is to do so at our peril. The latter are every bit as important as the former, which makes this book required reading for superiors and subordinates alike.
 Barbara Kellerman Interview [25:20m]: Play Now | Play in Popup | Download
Tags: Add new tag, business hierarchy, business paradigms, ceo's, employees, leaders, Leadership, managers, organizational flow charts, presidents Posted in Leadership, Management | No Comments »
Tuesday, May 27th, 2008
The Winner’s Attitude: Using the “Switch” Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work, published by McGraw-Hill.
How would it be if you could actually start to control your thoughts and your voices, so you can turn every day into an amazing day? That’s what Switch will do. You don’t have to spend hours rereading or trying to intellectualize it. Once you understand what’s going on inside your head, you will have an amazing breakthrough which will help you in every area of your life.
Switch reminds you about how amazing you are-that no matter what is put in your way, you can overcome-not only overcome, but feel great about your day and your environment. This book is about switching on the amazing you, so that you make every day-even the mundane and routine aspects of your life-enjoyable and rewarding. It could change your life; it’s that powerful.
With the help of this book, you can take a stand to go from average to outstanding. You will be able to handle not just the big problems, but the little everyday things, like the traffic, weather, family, friends, partners, the annoying colleague, or the fractious customer.
The secret to a happy life is inside your head. You never have to be at the mercy of things or people anymore to attain happiness. You have the answer within and it is your choice to make the Attitude Switch to be the amazing you.
 Val Gee Interview [28:54m]: Play Now | Play in Popup | Download
Tags: attitude, interaction, potential, stress, team player, winning Posted in Management | No Comments »
Wednesday, May 21st, 2008
This is a straightforward little book that packs a powerful message: Good things can happen when people work together.
If you want to get things done, you have to talk and reach agreements with others. Talking isn’t always convenient or easy, but it is an essential tool for building cooperation and getting results.
As a facilitator of workplace conversations for many years, I’ve witnessed frustration, anger, confusion, and divisiveness among some co-workers. I’ve also seen enthusiasm, pride, and cohesiveness among others. As a result, I am continually driven to ask the questions, “What’s the difference? Despite the physical environment, amount of work, or personalities, why do some people work well together while others are continually at odds with one another?” One of the major differences is that people who work well together talk regularly with one another about matters of mutual importance.
Working as One answers:
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Why you need to talk with one another . . . how moving from a “me” to “we” mind-set is important will make a difference in your ability to get things done.
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What you need to talk about . . . seven fundamental conversations that help co-workers stay focused, positive, and productive.
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How to go about having these conversations . . . specific guidelines, tools, and techniques to help enhance communication during your day-to-day work.
Using the Working as One framework, you’ll find yourself more able to talk about the right things in the right way, with a lot more skill and confidence. You’ll also find that you and your co-workers are more focused on what’s really important and in sync with how and when the work gets done. With over sixty real-life examples from a variety of traditional and volunteer work settings, Working as One offers hope that what you say and do can make a difference.
Who Should Read This Book?
Working as One is intended for anyone who has to work with others in order to get things accomplished. In the context of this book, workplace is defined as any place where people come together for some intended purpose or effort, either on a paid or volunteer basis. Co-workers are defined as anyone who works with others to provide a product, service, or outcome, either on a paid or volunteer basis.
The type or configuration of the workplace and co-workers may vary and it doesn’t matter whether there are two or two hundred people involved in the conversation. Examples include workgroups in hospitals, schools, businesses or government; boards of directors or committees for non-profit organizations; community athletic programs, and so forth. The common denominator is that the people are connected in some way to provide a product, service, or outcome, and that in order to properly conduct their work they have to talk and reach agreements with one another about fundamental issues.
As you will discover, there’s nothing fancy about fundamental conversations. All you need is a fair amount of common sense and a great deal of commitment and persistence. It doesn’t require external sources (such as organizational development gurus, consultants, or facilitators, etc.) to provide answers, although these sources can be helpful in providing expertise, guidance and direction. Mostly, the conversations call for you and your co-workers to think for yourselves (perhaps very differently than before) and accept responsibility for who you are, what you’re about, and how you choose to do business with each other and your customers.
 Christine Williams Interview [19:05m]: Play Now | Play in Popup | Download
Tags: communication, conflict resolution, cooperation, listening skills, productivity, teamwork Posted in Management | No Comments »
Thursday, May 15th, 2008
Today’s business world is filled with fast paced action and the need for snap decisions. The team that takes the field for your company every day must be prepared to keep up with all of the ins and outs. Choosing the right team and building that team chemistry is vital to success. Business Is Like Baseball is a quick read, built for the manager/professional on the go. It is chock full of suggestions and solutions for building a championship team out of your employees. The 21st century business world has been waiting for a solid game plan like this. Tom Russo Jr. hits a grand slam by transferring his vibrant speaking style to this work. Hit a home run for your team and utilize the scoring system developed.
 Tom Russo Interview [19:23m]: Play Now | Play in Popup | Download
Tags: business goals, decision making, Human Resources Posted in Management | No Comments »
Wednesday, May 14th, 2008
If you’re in a management position with a large corporation, are driven by ego, and think it’s all about you, a word of caution: this book isn’t for you! The art of management is the ability to focus on the point-of-service workers and help them to perform well. Provide your employees with a comfortable work environment, the proper tools and resources to do the job, and then get out of their way. Far too often in today’s corporate world managers become the focal point and employees spend more time servicing the selfish, internal needs of management rather than servicing the customer. Did the corporate world forget who brings in the revenue and the reason they are in business in the first place? When you take care of your employees, they will take care of your customers.
If you’re in a management position, maybe your road to success is different than you think.
 Sandy Colabufo Interview [19:52m]: Play Now | Play in Popup | Download
Tags: management style, motivation, positive management Posted in Management, Uncategorized | No Comments »
Monday, May 12th, 2008
100 Ways to Motivate Others is the culmination of many years of successful
leadership coaching and training by best-selling author Steve Chandler and
attorney Scott Richardson, and the natural follow-up to Steve’s two previous
best-sellers—100 Ways to Motivate Yourself and Reinventing Yourself.
Chandler and Richardson have crafted a vital, user-friendly, inspirational
guide for executives, managers, and professionals… and those aspiring to
reach their level.
100 Ways to Motivate Others draws on the success of live workshops,
seminars, and personal coaching programs on communications and
leadership. These seminars, done for such organizations as Banner Health,
General Dynamics, Scripps Hospital, Wells Fargo Banks, Bristol-Myers
Squibb, and M&I Banks, appeal to managers, teachers, parents, CEOs, and
coaches everywhere.
The first step in motivating others is for you, if you’re the leader wanting the
motivation, to realize that “if there’s a problem, I’m the problem.” Once you
truly get that, then you can use these 100 ways. After you’ve learned to
motivate yourself, Steve and Scott will help you learn:
• How to slow down and enjoy a new level of focus
• Why multitasking is a myth, not a strength, and keeping life simple and
straightforward is the goal
• The power of building on your peoples’ strengths
• How to avoid the damaging inclination to obsess about people’s
weaknesses
• A simple and creative way to hold people accountable
• How to enjoy cultivating the art of supportive confrontation.
This book inspires extremely tough-minded leadership that gives the gift of
clarity and vision to every person following the leader.
100 Ways to Motivate Others rides on the crest of the international success
of Steve Chandler’s 100 Ways to Motivate Yourself. Chandler has written
eight books and has been translated into seven languages, including
best-sellers in China and Japan. He graduated from the University of Arizona
with a degree in Creative Writing and Political Science, and spent four years
in the US Army in Psychological Warfare. He and Scott Richardson live in
Phoenix, Ariz., and provide leadership coaching and training throughout the
world.
Click here to receive a free copy of Steve Chandler’s e-book, POWERFUL GRACEFUL SUCCESS - The Secret Key to Mastering Time, Love, and Money:
 Steve Chandler Interview [21:49m]: Play Now | Play in Popup | Download
Tags: 100 ways, Leadership, Management, motivate, motivation, steve chandler Posted in Leadership, Management | No Comments »
Monday, May 5th, 2008
Jack Stahl became a top executive of two world-famous corporations before the age of 50. Now, Stahl offers the down-to-earth approach to business leadership that fueled his meteoric rise through the corporate ranks. His practical solutions empower leaders to manage the critical issues they encounter every day and develop skills for a business lifetime.
Stahl organizes his leadership guidelines into seven categories, what he calls his “Frameworks for Success”: Leadership and Management, Creating a High-Capability Organization, Developing People, Brand Positioning with Consumers, Customer Relationship Management, Financial Strategy, and Influencing People.
Written in Stahl’s accessible and conversational style, Lessons on Leadership speaks directly to the heart of business leaders bent on improvement and to the mind of the practical executive on the lookout for powerful perspectives.
Posted in Leadership, Management | No Comments »
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