Step-by-step strategies to make your business more competitive and productive.

Workplaces are more diverse than ever, and studies show that this diversity contributes to innovative ideas and novel approaches to decision-making. A diverse workplace also makes for stronger business relationships with customers and vendors, and offers opportunities for lucrative interactions with businesses around the globe.

However, when bias exists, the benefit of a diverse workforce lies dormant.

Drawing from research and nearly 30 years of experience in the field, diversity expert Dr. Sondra Thiederman provides executives and managers with step-by-step strategies for minimizing conscious and unconscious bias and maximizing the ability to manage diversity effectively.

Now updated and revised, the new edition of Making Diversity Work includes real workplace examples, practical applications, and exercises designed to guide you and your team on a journey of self-discovery, behavior change, and, ultimately, healing.

Learn to:

• Maximize positive change and productivity in the workplace
• Identify and defeat conscious and unconscious bias
• Overcome diversity-related conflict and tension
• Design and implement behavior change that reduces biased thinking
• Immediately apply the material in the workplace and training room

 

 Sondra Theiderman Interview [29:47m]: Play Now | Play in Popup | Download

The Winner’s Attitude: Using the “Switch” Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work, published by McGraw-Hill.

How would it be if you could actually start to control your thoughts and your voices, so you can turn every day into an amazing day? That’s what Switch will do. You don’t have to spend hours rereading or trying to intellectualize it. Once you understand what’s going on inside your head, you will have an amazing breakthrough which will help you in every area of your life.

Switch reminds you about how amazing you are-that no matter what is put in your way, you can overcome-not only overcome, but feel great about your day and your environment. This book is about switching on the amazing you, so that you make every day-even the mundane and routine aspects of your life-enjoyable and rewarding. It could change your life; it’s that powerful.

With the help of this book, you can take a stand to go from average to outstanding. You will be able to handle not just the big problems, but the little everyday things, like the traffic, weather, family, friends, partners, the annoying colleague, or the fractious customer.

The secret to a happy life is inside your head. You never have to be at the mercy of things or people anymore to attain happiness. You have the answer within and it is your choice to make the Attitude Switch to be the amazing you.

 

 Val Gee Interview [28:54m]: Play Now | Play in Popup | Download